Privacy Notice

Who We Are

OCB Media Limited is a specialist e-learning and online educational resource developer with extensive experience in the healthcare sector. Since 1996, we have partnered with NHS organisations, universities, Royal Colleges, and healthcare bodies to develop award-winning training materials and Learning Management Systems.

Registered Address: The Crescent, 27 King Street, Leicester, LE1 6RX
Company Number: 04469235
Data Protection Officer: Dr. Nicholas Blackwell (nic@ocbmedia.com)

What Information We Collect

E-learning platform users: When you register for one of our platforms (such as Safe Prescriber, NEWS2, or Spotting the Sick Child), we collect:

• Name and email address
• Professional details (job role, organisation, professional registration where relevant)
• Learning progress and completion records
• Assessment scores and certificates earned

Website visitors: When you visit our websites, we collect:

• IP address (we cannot identify you from this)
• Pages visited and how you use our sites
• Cookie data (see our Cookie Policy for details)

Why We Collect It

We use your information to:

• Provide access to our e-learning platforms and track your progress
• Issue certificates of completion
• Report completion data to your employer or commissioning organisation where they have arranged access
• Improve our platforms based on how people use them
• Send you information about our services (only if you have opted in)

Legal Basis

We process your data on the following legal bases:

• Contract: To provide the e-learning services you or your organisation have registered for
• Legitimate interest: To improve our platforms and understand how they are used

Who We Share Data With

We share data only as necessary:

• Your employer/commissioning organisation: Completion data where they have arranged your access
• Hosting and IT providers: Technical infrastructure, under strict confidentiality agreements
• We do not sell your data or share it for marketing by third parties

How We Keep Data Safe

• Data stored in secure, password-protected databases behind firewalls
• Access restricted to authorised personnel only
• Regular security reviews and monitoring
• Cyber Essentials certification maintained

How Long We Keep Data

We retain learner records in accordance with our agreements with commissioning organisations, typically 6-8 years for healthcare training records. User accounts are retained for the duration of the account plus 2 years. You can request deletion of your account at any time.

Your Rights

Under data protection law, you have the right to:

• Access your personal data
• Have inaccurate data corrected (you can also update your Account Settings directly)
• Request deletion of your data (in certain circumstances)
• Object to processing
• Opt out of marketing communications at any time
• Request data portability

To exercise these rights, contact us at the details below.

National Data Opt-Out

The national data opt-out allows you to stop your confidential patient information being used for research and planning. Our e-learning platforms record training completion, not patient care data, so the national data opt-out does not typically apply to our services. If you have questions about this, please contact us.

Complaints

If you are unhappy with how your data has been handled, please contact us first so we can try to resolve the issue. If you remain dissatisfied, you can complain to the Information Commissioner’s Office:< br/>
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113 | Website: ico.org.uk

Contact Us

OCB Media Limited, The Crescent, 27 King Street, Leicester, LE1 6RX
Email: Contact form at ocbmedia.com/contact
Website: www.ocbmedia.com

Changes to This Notice

We may update this privacy notice from time to time. The current version will always be available on our website at ocbmedia.com/privacy.

Document ref: OCB-PRIV-001 | Version 1.0 | January 2026